Client Help

This page contains information and about renewing domain name registrations, hosting packages and addon products or services within your Source Host customer account, along with information about the hosting services system status page.

You can find news and updates about web design and web hosting services that I provide on the News page.

Web Hosting Services Network Status Page

Hosting Service System Status

If you are having connections issues with your web site or problems sending or receiving emails, please check the Network Status page for information about any problems with the system and what action is being taken to resolve them, before contacting Source Host customer support for information or help.

If there is no problem with the system and you need to contact customer support you can find the contact details for customer support here on the Contact page on the Source Host web site.

Please use the link below to check the Network Status page where you can find information about any planned maintenance or current system issues such as what action is being taken and when the issue is likely to be resolved.

Click to open System Status page (opens in a new window).

Web Hosting Services & Products Renewals

I provide web hosting services and products via my web store www.sourcehost.co.uk where you can register domain names and purchase hosting packages with a host of great features to suit the needs of a business web site of any size.

If you have received an email from Source Host with the subject line "Product/s Renewal" that contains a message advising that your products are due for renewal and a description of the product that is about to expire, plus instructions how to renew the products and a link, please use the Customer Login form at the bottom of any page to login to your customer account control panel on my web site/store.

1 month before any service or product is due for renewal an email is automatically sent to the client/customer, the email is sent to the email address that is associated with the clients/customers Source Host customer account, this email address is used to communicate with my clients/customers regarding changes to services or products and renewals etc.

When logging into your Source Host customer account, please note that the email address that is associated with your customer account is used as the username for your customer account login credentials, if you have lost or forgotten the password click the link that is marked "Forgotten your Password?" at the bottom of the Customer Login form and then enter the email address that is associated with your customer account and your password will be emailed to you.

Due to the fact the internet and email are inherently insecure by their nature, I advise resetting your password after using the password recovery tool to something memorable that you can easily recall and then store it somewhere safe.

Web Design & Web Hosting Service Enquiries

If you would like more information about the web design or web hosting services that I provide or you would like to make a general enquiry or just to ask me a question, please feel free to get in touch.